Skip to content
AuraSeller

Help

Help & frequently asked questions

Can't find your answer? Write to us - a real person replies.

Getting started

What is AuraSeller?

An online tool for Meesho and Flipkart sellers. It shows your real profit per order and per product, fetches your Meesho data automatically, and helps you list products faster.

How do I sign up?

Click 'Get started free' and sign in with Google, or with your email and a password. It takes less than a minute.

Do I need to install anything?

The dashboard runs in your browser. For automatic Meesho sync you install a small helper app on your Windows computer. The catalog autofill is a Chrome extension. Both are optional.

Can I use it without connecting Meesho?

Yes. Download your Orders and Payment reports from the Meesho supplier panel and upload them on the Upload page.

Meesho sync

Does AuraSeller see my Meesho password?

No. You log in on Meesho's own website in a Chrome window on your computer. Your password is never sent to us.

How often is my data updated?

Once a day, when your computer is on. It fetches only the days since the last sync. You can also click 'Fetch now' any time.

How far back can I fetch?

Up to 12 months of older orders and payments - free for everyone.

A 6 or 12 month fetch takes a while. Why?

Meesho gives at most about 30 days of orders per file, so AuraSeller asks for one file per 30 days and waits for Meesho to prepare each one. If Meesho skips a period, AuraSeller tells you which dates to fetch again.

Profit numbers

Why does my profit differ from Meesho's numbers?

Meesho shows order value. AuraSeller uses the real settlement after Meesho's deductions and then takes out your product cost, packaging, ads and fixed costs.

Why do some orders show ₹0?

Orders not yet paid in any payment file show ₹0 received until the payment arrives. The Pending Payout card shows what they are expected to pay.

A product shows a warning sign. What does it mean?

It has no cost price yet, so its profit looks too high. Add its cost in SKU Master.

How is the return rate worked out?

Customer returns divided by delivered plus returned orders. RTO and cancelled orders are counted separately because they never reached the customer.

Price and support

How much does it cost?

Nothing. Every feature is free during early access - no card, no trial that runs out.

Will it stay free?

If we ever add paid plans, we will tell you at least 30 days before anything changes.

How can I support you?

If AuraSeller helps your business, you can buy us a coffee from the pricing page. It is voluntary and does not unlock anything.

Data and privacy

Who can see my data?

Only you, when signed in to your account. We do not sell or share your business data.

Can I delete my data?

Yes. Write to support@auraseller.online from your account's email address and we will delete your account and its data.

See your real profit today

Every feature is free. Sign in with Google or email and connect your account in a few minutes.